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Find an Advocate

Advocates provide a free service and can assist you to resolve your complaint about a health or disability service.

An advocate initially assists by listening to your complaint and giving you information about your rights and options for resolution.  

The advocate can then support you to express and try to resolve your concerns directly with the health or disability service provider. 

You can contact an advocate by free phone/fax or by email

Free Phone: 0800 555 050
Free Fax: 0800 2 SUPPORT / 0800 2787 7678
Email: advocacy@advocacy.org.nz

or use the list of Advocacy Service offices and phone numbers below to find an advocate in your area.  

Kaitaia: (09) 408 0006
Whangarei: (09) 430 0166
North Shore: (09) 441 9001
Auckland Cntrl: (09) 525 2700
West Auckland: (09) 838 8068
Sth Auckland: (09) 273 9549

Thames: (07) 868 5318
Hamilton: (07) 834 3960
Tauranga: (07) 577 1715
Rotorua: (07) 349 0182
Gisborne: (06) 868 3590

New Plymouth: (06) 759 2111
Turangi: (07) 386 5207
Napier: (06) 835 1640
Wanganui: (06) 348 0074
Palmerston Nth: (06) 353 7236
Porirua: (04) 237 0418
Lower Hutt: (04) 570 0850
Wellington: (04) 389 2502

Nelson: (03) 544 4116
Christchurch: (03) 377 7501
Timaru: (03) 687 2291
Dunedin: (03) 479 0265
Invercargill: (03) 214 0415

Complaints about the Advocacy Service and/or an advocate can be directed to the National Service Manager. 

 

Phone 0800 555 050 or email  advocacy@advocacy.org.nz